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First hotels to offer wellness
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Aware of the inevitable need to guarantee one´s products or services, more and more companies are bringing a Quality System into certain processes or activities within their organisation. In the hotel sector, the client is no longer happy with just good service. He has become more demanding.
Hoteles Sidi have taken a step forward in attaining top quality by following three principles: complete and continuing satisfaction of their clients, personal attention and consideration of human resources as a basic factor in on-going improvement.
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New reception
in the Hotel Sidi San Juan
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The result of this important step is that the hotels Sidi San Juan in Alicante (first 5-star hotel in Spain) and Sidi Saler (first 5-star hotel in Valencia) have attained the ISO 9001:2008 certificate in all their services (reception, accommodation, restaurants, events management, sales, storage, etc). |
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Range of offers
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The hotel manager is the person with ultimate responsibility for implanting the Quality System and is also the one in charge of maintaining the process of implantation at all times, of communicating where necessary any change in mentality and motivating the hotel's work force. |
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